Our office is open Monday through Friday from 8:00 A.M. to  5:00 P.M. On Thursdays, we are open from 8:00A.M. to 4:00 P.M. during summer months. The office is closed on weekends and all major holidays unless we are on call. Patients or referring physicians may schedule an appointment by calling our main number 806-353-7900. The time allotted for each appointment depends on the nature of the problem. If you need to change, or cannot keep your appointment, please advise the office as soon as possible by calling our main number 806-353-7900.

We are here to help if you think your child may be ill. We know that nothing is more critical when your child is sick than getting them the care they need as soon as possible. We make every effort to schedule appointments for ill children on the day that you call us. Please call our office ahead of time, early morning, if possible, so that we can minimize the time that you will spend waiting. You may also call and speak to any of our Triage Nurses for phone advice. We try to accommodate same-day appointments for sick children whenever possible. After hours, you can call our Nurse Line at 806-353-7900. As always, in case of a medical emergency, please call 911

Preventive care is a crucial part of your child’s total health care. Seeing children and parents at regular intervals is important in maintaining your child’s health, evaluating growth and development.

Well-child visits allow time for immunization, routine screening tests, and evaluation of growth and development, a screening exam for detecting developing physical problems, discussing safety, nutrition, and behavior, and a discussion of anticipated needs and adjustments. Child visits are also a good opportunity for you to discuss with us any issues that may be of concern to you or to ask any questions related to your child’s health.

Our office policy is that we do not accept walk-ins to minimize the waiting time and not inconvenience patients with previously scheduled appointments. Please call us first to schedule an appointment if your child needs to be seen. We do our best to schedule appointments for all children who need to be seen on the same day.

If an emergency should arise, please call 911. Emergencies are considered to be those conditions that are life-threatening: loss of consciousness, severe bleeding, seizure, etc. In the case of minor emergencies (lacerations, cuts), go to your nearest Emergency room or urgent care center. For other problems, instructions, please call our office.

TLC Pediatrics files claims with most insurance carriers. We participate with the vast majority of insurers in our area: private insurance plans, HMO plans, and PPO plans. Examples include but are not limited to Alliance Network, Atena, BSA Network, Blue Cross/Blue Shield, FirsCare, Blue Choice, Cigna, IMS, United, and United Health. Please check with our offices AND your insurance company to verify that we do participate. Please have your card with you at the time of your visit. If we file your claim, you are responsible for the co-pay at the time of the visit and any deductibles and co-insurance that are due. If we are not a provider for your insurance, if you are not insured, or we do not file with your insurance company, you may be responsible for the entire charge at the time of service.

Please call our office for information regarding closing or delayed openings. In the instance of a delayed opening, our answering service will provide you with the most up to date information.